4 Tips for Writing Emails That People Will Read
We have all skimmed an e-mail message — or simply deleted it — because it didn’t seem immediately important or useful. That was likely not the author’s intention. These four tips will help your e-mail messages be read, not trashed:
- Delete redundancies. When we sense repetition, we are likely to start skimming or stop reading altogether.
- Be specific. Replace adjectives and adverbs with numbers or examples. “This huge mistake is costing us lots of money” is better said, “This mistake is costing $1 million a month.”
- Stay on topic. If a sentence doesn’t relate to your main point, delete it.
- Shorten. Many of us read emails on a mobile device. Keep in mind that an e-mail message with only 10 sentences looks like a lengthy missive on a Blackberry or iPhone screen.